I talk on emotional intelligence, rebuilding trust, rising above disengagement, toxicity, burnout, fatigue.
What I Offer
- Keynote Speaking
- Breakout Sessions
- Professional Training Development
- Consulting
- Webinars
- Staff Retreats
- Author Of 14 Books
Watch Preethi Speak live, in front of an audience
Keynote Address at the 25th Anniversary of the Alaska Association of Medical Staff Services, Girdwood, Alaska.
Upcoming Speaking Schedule
August 22, 2024
Illinois Association of Nursing Home Administrators
“Leading Through Change”
Preethi’s Topics
Leading Through Change
Re-building damaged trust tops the list in leading through change. Re-building damaged trust takes time, effort, patience, and thinking out of the box. The leader of tomorrow has mental toughness. They are soft on the outside, tough on the inside. They have the strength to make the tough calls and have the difficult conversations that everyone else avoid like the plaguIn this AI (artificial intelligence) driven environment leadership is the ability to strike a healthy balance between artificial intelligence vs emotional intelligence.
When Old Dreams, Dreams Fail, Start Building New Dreams
Imagine it. Visualize it. Have it.
You must first see your dream before you can have it. Believe. Don’t be pushed by your problems. Be led by your dreams. Every miracle is preceded by an unimaginable problem. Dream building requires a willingness to get rid of the life we had planned for ourselves in order to embrace the brand new life awaiting us.
It’s not about holding on. It’s about letting go. Let go of the dead dreams. Make room for new dreams. For new dreams to be born, old dreams must die.
How to Work With Difficult People (And Not Lose It)
Difficult people can ruin employee morale, team player spirit, and overturn a happy work environment. Toxic, manipulative, angry, narcissistic people can be difficult to work with. Learning how to self regulate our emotions, creating openness in communications, and understanding the person instead of judging are healthy ways to not lose it with them.Angry people are difficult to work with. Verbal yelling, arguing, rage and fighting are commonly associated with anger. Knowing how to rise above the anger and to avoid anger-driven decisions is key. An angry mind contracts. A peaceful mind expands. Learning how the “Peak to Peak” principle applies into our daily living can be the difference maker in dealing with angry people.
Toxic Employees | Why Tolerating Them Can Ruin Your Business + 17 EQ Tools to Weed It Out
All it takes is one toxic employee to run wild and before you know it, the workplace gets od’d by division, manipulation, low morale, burnout, and time waste. Toxic employees are infectious. Beware. Like Carbon monoxide poisoning, toxicity does its damage, silently. Catch it early. Bring out the toxicity into the open without delay. Warn the person the damage the behavior is causing. If everything in the book has been tried to understand, negotiate, and work with a toxic person, and nothing has changed for a long time it may be time to quit from toxicity and walk away. Find a new environment where your self worth is valued.
Mental Toughness
Regaining our Tenacity, Resilience, Grit
They don’t stop when they are tired; they stop when they are done. They don’t drag others down; they stoop down and pull others up. Like ducks gracefully swimming on the surface while their feet are constantly paddling underwater, mentally tough people make things seem effortless, smooth, and easy going. Mentally tough people consistently perform under pressure long after others have given up on their goals. Nothing can break or stunt their survivor mentality. It’s not their skill, but their will that lead to excellence. Developing mental toughness is a learned trait and if you can’t develop it in the pursuit of success you likely won’t last in any competitive line of work for too long.
Re-Building Trust
Trust is at the core of any successful and long lasting business. It’s no longer command and control; its trust and inspire. Continuously maintaining trust takes time, effort, and humility. Authenticity, sincerity, being genuine, are the hallmarks of trust building. Learn how the three levels trust unfold on your job: the physical level, the verbal level, the mental/emotional level. Learn 10 emotionally intelligent statement, to use on the job in restoring trust.
The Emotionally Intelligent Leader
Emotionally intelligent leaders bring out the best in others. Their influence inspires others to give their best. They trust and inspire, They think beyond themselves. Businesses led by leaders high in EQ, treat employees with dignity, authenticity, and transparency. Emotionally intelligent leaders know how to say “no.” They continuously weed out toxic employees and retain engaged, productive, peak performers. They unleash the power of kindness through sensitivity, fairness, and by doing things for the right reasons. People can see through their motives very quickly and this helps to build trust.
Rising Above disengagement, Toxicity, Burnout, Fatigue
Disengaged, toxic, burnout, fatigued employees suck the bubbling energy from the good workers, leaving the staff feeling demoralized. Weeding the dynamics early rather than tolerating them for later, is key. Engaged employee are asking themselves what can I give to this organization, town, or corporation? Disengaged employees are constantly asking themselves, what can I get from this person, job, or town? Burnout, fatigue create that feeling of being sick and tired of being sick and tired. Delegate tasks, learn to say no, set boundaries, surround yourself with people who boost your spirits and not drag you down go on a retreat, face the difficult conversations, These are some ways to rising above disengagement, toxicity, burnout, and fatigue.
Emotional Intelligence in Selling
Underlying nearly every sale, is a human emotion. Knowing how to tap into that emotion correctly can nourish your sales. Emotional intelligence based selling is an art. “What’s wrong with you?” vs “What’s troubling you?” can have two drastically opposing emotional reactions on a customer having a meltdown. It will determine whether or not you make or break the sale. Word choice, matters in emotional intelligence based selling.
Emotional intelligence based selling connects you with the customer. Rather than looking at the product you are validating the person interested in. the product. It equips you to rise above angry customers and be resilient. It teaches you to review the negative online feedback with composure and turn them to your advantage.
Emotional intelligence based selling connects you with the customer. Rather than looking at the product you are validating the person interested in. the product. It equips you to rise above angry customers and be resilient. It teaches you to review the negative online feedback with composure and turn them to your advantage.
Clients Testimonials
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